What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: 1) personal information you knowingly choose to disclose that is collected on an individual basis, and 2) Web site use information collected on an aggregate basis as you and others browse our Web site.
Email Information: If you choose to email us, we may keep the content of your email messages together with your email address and our responses. We provide the same protections for these email communications that we use in the maintenance of information received by mail and telephone.
Web Site Use Information: Like other commercial Web sites, our Web site utilizes a standard technology called “cookies” to provide personalization features and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include device identifiers, hardware and software information, browser information, IP addresses, the date and time of visits, the pages viewed, time spent at our Web site, the Web sites visited just before our Web site, and other data that helps us improve the user experience. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Google Analytics. Our Web site uses the Advertising Features of Google Analytics. You may opt out of the Google Analytics Advertising Feature in several ways, including by opting out through the Ads Settings on your browser or mobile app, or through the Network Advertising Initiative’s consumer opt-out. More information on the Google Analytics Opt-Out Browser Add-On can be found here.
How Do We Use this Information?
We generally use personal information for purposes of administering our business activities and providing customer service. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services, and special offers we think you will find valuable. The lists used to send you offers are managed using our regular standards to safeguard the security and privacy of our customers’ personal information. You have the opportunity to notify us that you don’t want to receive these offers by unsubscribing via email.
How Do We Protect Your Information?
Evaluation of Information Protection Practices: Our operations and business practices are periodically reviewed for compliance with company policies and procedures governing the security, confidentiality, and quality of our information.
Access and Expectations: Our company values, ethical standards, policies, and practices are committed to the protection of customer information. In general, our business practices limit the use and disclosure of confidential information to authorized persons, processes, and transactions. Aggregate data, which does not include personal information, may also be shared with select vendors for the purposes of marketing and customer service, and with technical vendors to store and make the data available to us.
Legally Compelled Disclosure of Information: We may disclose information when legally compelled to do so. We may also disclose information when needed to detect, prevent, or address fraud, security, or technical issues, or to protect our property or legal rights or the legal rights of others.
The entire staff is extremely friendly and caring toward my child and me (since we are both patients). It is always such a positive experience.